Deliveries and Returns

Free UK Delivery

When spending £45

Free Returns

When using Paypal

Discrete Packaging

Brown Envelope / Box

UK Delivery Rates

 

Free 48 Hour Delivery Spend - £45.00

Royal Mail Tracked Delivery 48 Hours - £4.50

Royal Mail Tracked Delivery 24 Hours - £6.50

 

EU Delivery Rates

 

Free Royal Mail Delivery - Spend £75.00

Royal Mail Delivery 5 days - £13.50

Royal Mail International Delivery 3 days - £17.50

 

Worldwide Delivery Rates

 

Free Royal Mail Delivery Spend - £125.00

Royal Mail Delivery 5 days - £13.50

Royal Mail International Delivery 3 days - £17.50

 

Free Returns

Use PayPal for free returns

Return Eligibility

Contact us first for approval

365 Days Returns

Unused and unopened

Free UK Returns

Free returns are provided by PayPal if you have paid used PayPal to complete your order, there will be a return option in your PayPal account.

We are unable to refund returns postage postage, this service is provided to us free by PayPal.

Returns Eligibility

Due to the personal nature of our products, we are only able to accept returns of items that are sealed, unopened and in their original packaging .

We are unable to accept part packs as returns, nor can we accept returns due to change of mind after use.

365 Days Returns

Subject to eligibility for a refund, you may return items to us for a full refund up to 365 days after purchase.  

We are only able to refund the product costs and not original costs of postage.


International Orders & Tax

For international orders, import duties may apply and vary dependant on the delivery country,

We can neither predict what they will be, pre-pay these nor take responsibility for the charges.  

Delays to delivery may occur if customs hold up a parcel, these are beyond our control.

All customs documentation is completed in line with the UK Customs and Excise requirements

Items are declared as Personal Health Care Products


Need Some Help?

If you require further help, please complete the form below or use our live chat options when available.

 

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